Frequently Asked Questions (FAQ)
We are a group of people who have worked in the Online Class Help industry as well as the Essay for sale industry. We have a great deal of knowledge collected about the websites that operate in these business areas and wish to help clients avoid scams and schemes by bad actors. That’s the “why” behind what we do.
We have no connection to or ownership in any of the websites we review. We go out of our way to make the official reviews we post about websites to be fair, accurate and balanced. If you feel there’s an error in any of the reviews feel free to get in touch with us and let us know. We’ll be glad to correct any errors you point out provided they are valid. User reviews are verified and we have a process in place to detect fake reviews posted by site owners, employees or aggrieved/irrational parties.
We look forward to entering in to deals with top reviewed websites for referral traffic in the future but if we are to do this we’ll do it in a manner our objectivity will be retained (if someone posts a negative review about a sponsor/referral traffic paying site as long as it is valid we’ll allow it to remain up). But as of now we generate no profit from this business. We have heard very distressing stories from clients about being scammed in a variety of ways and that’s the primary motivation for us creating this website, doing deep-dive, detailed reviews and collating user reviews from the public.
Honesty (ironic as it is) is a guiding metric for us when deciding whether a website is trustworthy or not. If a website is based in Bangladesh/India and claims to be based in Brooklyn we see that as a big red flag. Longevity of operation is also an indicator we rely on, if a website has been in operation for a long time (we judge this based on WHOIS data, Google search engine results page data, and other sources) that is often an indicator of some competence (though not a lot). We also do through look up’s of corporate registration data and other corporate data to make sure that a website is actually based where they say they are. We make trial-buys from websites to ascertain a lot of information and judge competency of customer support and tutors too. In addition we actively invite customers who have had positive and negative experiences with websites to share their experience details with us and we try to suss out the truthful facts from these experiences while remaining neutral and unbiased. For revenue estimate data we use site traffic information from Similarweb and other sources, for Search Engine and Marketing spend estimates we make use of Ahrefs and Semrush – which offer a wealth of information on website traffic and advertising spend. For Facebook ad spend we rely on Facebook's ad analytic’s API.
No. The site may have been sold to someone/some people who is/are less competent/scrupulous. We encourage all users of our website to a) speak to a customer representative of the website they are seeking to engage and ask general questions and figure out if you’re dealing with a genuine business based in America or somewhere else and b) go over the website data to judge the level of competence in English and the overall effort put in to making of the website. These are very good indicators of competence. And if you still face a negative experience you can simply change your school login information and file a charge-back. Then you can post a review here and let us know.
Technologies used by websites offer a wealth of information on inter-connections between websites where owners are trying to hide their ownership of multiple websites (big red flag). They can also offer a very valuable signal on how much effort and money are being invested in to a website by a site owner. For example, poorly made websites are often indicators of poorly run companies. This has been such a valid predictor for a very long time that it Is hard to ignore. In this day and age it is very easy for a group of unscrupulous people in India or some other place to make a website using Wordpress and claim to be based in New York city. This is why our official reviews focus on a websites tech stack in addition to other facets of their business.
There are several websites run by unscrupulous people who’ll post fake reviews of competing websites and do other such actions to malign websites and scare users. We fully realize this risk so we assess user reviews to carefully figure out if there’s a conflict of interest and we take down reviews that appear to be targeted/coordinated in this regard. There are also instances when aggrieved customers use sockpuppetry to engage in negative review attacks on websites, we try to watch out for such reviews too. If you have a legitimate gripe with a website we want to hear about it. But if you’re trying to malign a website unfairly then we’ll do our best to protect against that.
This is a personal judgment call we feel. As the research paper “Manipulating Reviews in Dark Net Markets to Reduce Crime” by Panos Markopoulos, Dimitris Xefteris and Chrysanthos Dellarocas hypothesizes fake reviews can drive trust out of marketplaces pretty quickly even in markets that most people would deem highly unethical. We have found that the whole mess of unscrupulous website owners some based in America and some based in India and Pakistan and their activities have overall caused buyers to simply play russian roulette in a lot of cases and get burned in the process. So our focus is on creating a system that’ll allow for expert reviews on websites and their owners as well as a system that allows honest reviews in a pseudonymous setting.